Our Work

Working with Custard one could believe they have no other clients but you. Such is the level of commitment, passion, enthusiasm, attention to detail that they show. It is evident that that a good job is not just to impress the client, but a non-negotiable they set for themselves. I can't speak enough of their constant support, open communication and forward thinking. Together we have achieved genuine brand growth and strengthen our standing in the market, and created real value as a result. Not only that, but their commitment to their staff-wellness and charitable projects align with our own values and reassure us they are a company that genuinely cares. I commend them and recommend them without reservation.

“I am beyond impressed with the service we have received from the entire team at Custard Communications. The process so far has surpassed the expectation we had, both at 15Hatfields and our parent company the Chartered Institute of Environmental Health.

“Being hospitality specialists, the team understand our industry and are committed to being, what I feel is, the number one sustainable communications agency in the UK, if not Europe. The dedication, commitment and strategic planning is invaluable to us as an organisation. I am delighted with the progress so far and look forward to, what is setting out to be, a record year for 15 Hatfields, not only financially but also increasing our wider reach of sustainable best practice within the UK events industry.”

“The Custard Communications team is strategic, creative and proactive which is why we continue to work with them. The PR plans which they have executed over the past few years have helped us to grow as a show with increased engagement, visitor numbers and suppliers exhibiting.

"I would highly recommend working with the Custard family. They are regarded as part of our internal team rather than an external agency, which shows the trust we have in them to deliver the best possible PR campaign.”

“Custard has played an integral role in refining the positioning of The Torridon as a place like no other. Custard knows our brand from inside out, the team continuously identifies relevant key messages for targeted PR and marketing, produces innovative ideas for new products, such as Arcturus gin, and packages, and writes excellent copy.

“We are delighted to be featured on Amazing Hotels: Beyond the Lobby in July 2020, to have been featured in the Sunday Times Best 100 Hotels and to have been selected for big award wins.”