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Clermont Hotel Group Introduce the Love Concierge to plan the perfect Valentines Day

January 16, 2026 by CUSTARD

This Valentine’s Day, Clermont Hotel Group, with a portfolio of landmark hotels across the capital, is officially taking romance off the to-do list, with a team of experts stepping in to help plan the most romantic weekend of the year. No spreadsheets, no second-guessing, no wilted flowers in sight – the Love Concierge will help hotel guests turn even the vaguest romantic idea into something genuinely special. 

Available to anyone with a booking over Valentine’s weekend, the Love Concierge can be emailed via loveconcierge@clermont.com with a booking reference and details of romantic wishes on the agenda – big or small – and the hotel team will take care of the rest, thoughtfully, personally and effortlessly, working to any budget. 

Available across key Clermont Hotel Group locations in the capital over Valentine’s weekend, the Love Concierge helps match every couple with the perfect plan for their stay. The Clermont Victoria and The Clermont Charing Cross set the scene for classic romance, with rose petals, flowers, champagne on arrival and indulgent breakfasts in bed are just the beginning of what’s available. For iconic views and city buzz, The Tower Hotel by Thistle offers a striking backdrop for romantic boat trips, curated city experiences or a picture-perfect photoshoot, while The Marble Arch Hotel by Thistle is ideal for shopaholics pairing romance with retail therapy — perhaps even a personal shopping experience at Selfridges. The Royal Horseguards, moments from theatreland for memorable dinners and nights out, is perfectly nestled on the Thames for romantic riverside strolls, and at The Cumberland, our lively mix of food and drink options sets the tone for a fun, social stay — with in-room massages available for couples seeking a little extra indulgence. As a proudly dog-friendly hotel just steps from Hyde Park, Valentine’s becomes the perfect excuse to bring your four-legged companion along. 

From personalised surprises to unforgettable proposals, the Love Concierge recognises that all love looks different — and all of it deserves celebrating. So for those worried about getting it right this Valentine’s, or quietly hoping their special someone doesn’t miss the mark, simply book a stay at any Clermont Group hotel, share a vision, and let the Love Concierge handle the planning. All that’s left to do is show up and make the memories. 

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