Reopening Guidance | Custard Communications

Top Tips for hospitality businesses during the COVID-19 crisis

We have pulled together some of our top tips to assist hospitality businesses with their communications plans and priorities.

mia roadmap to reopening

As part of the mia’s ongoing commitment to support the industry, the association has developed a roadmap to assist venues to reopen and operate safely, as well as provide crucial reassurance to help encourage future trade.

How to manage crisis communications

The importance of being prepared in a crisis cannot be underestimated, whether you are a venue, hotel or destination.

Top Tips for Venues to Successfully Communicate during the Coronavirus Crisis

We have pulled together some of our top tips especially for the Events industry to assist with some communications priorities.

Keep Communicating: Your Next Steps – September

Following the latest government announcements and the new restrictions being implemented across the UK, we have developed tactical advice and opportunities to help strengthen your message and position at this challenging time.

AA Covid Confident Assessment Scheme

The AA’s new COVID Confident assessment scheme supports the hospitality industry in re-establishing and rebuilding consumer confidence as parts of the UK come out of lockdown.

VisitBritain: latest information and advice for businesses

Please find below the latest tourism-related news and information for UK tourism businesses on the outbreak of COVID-19, including links to useful information and advice.

The Jobseekers Toolkit

Re-entering the job market can be daunting, so the team at mjinspire have developed the Jobseekers Toolkit to give you the skills and confidence to make a new start. The toolkit offers topical 20 minute lessons CVs, networking tips and careers advice.

Coronavirus COVID-19 Destination Management Resilience Scheme

A £1.3 million scheme has been announced by the Tourism Minister, Nigel Huddleston MP, which will provide financial support to Destination Management Organisations (DMOs) that are at risk due to the COVID-19 pandemic.

mia trust and trace tool

The Meetings Industry Association (mia) has launched a tool enabling venues to manage the tracking and tracing of delegates, as part of its ongoing reopening support for the sector.

mia: Social Distancing Survey

Following an urgent request on 28 April 2020 to provide information to DCMS, a survey was prepared to ask mia members to consider the effects of social distancing on their businesses.

Scotland COVID-19: local protection levels

Find out the COVID protection level for each local area and get information on what you can and cannot do at each level.

Coronavirus advice hub for hospitality operators and employees

The Caterer has launched an advice hub to help hospitality operators and employees during the Coronavirus (Covid-19) crisis.

COVID-19: support for businesses

The Chancellor has set out a package of temporary, timely and targeted measures to support public services, people and businesses through this period of disruption caused by COVID-19.

Articulating empathy in uncertain times

As an industry, ‘disruption’ has permeated our vocabulary over the past few years, but never has this word carried more prominence than right now.

Business Interruption Guidance for Hotels and Venues

We have developed guidance and ideas for hotels and venues to implement during this period of business interruption.

Coronavirus and Mental Health

Hospitality Action has produced a new help sheet on Coronavirus and Mental Health which includes advice on safeguarding mental wellbeing during this difficult time as well as a list of trusted resources to help ensure your teams are signposted to accurate and timely information.

Extraordinary Matters: mia Launches Contract Guidance

The Meetings Industry Association (mia) has launched guidance to the sector to assist contract negotiations and to help mitigate the impact of Coronavirus COVID-19 on trade.

Latest information and advice

Find out the number of cases and risk level in the UK, what to do if you’re a returning traveller, and what the government is doing about the virus.