CLEAN laundry staff reveal the strange items hotel guests lose in bed linen

By Georgia Ward

A side of salmon, an oil radiator and a police laptop are some of the more unusual items that have been found among dirty hotel bedsheets by staff at leading hospitality laundry CLEAN in the last year.

Production and site managers working at CLEAN’s seven UK laundries, which supply linen to hotels around the country, noted items found within bed linen returned for cleaning over the course of a year and uncovered some bizarre finds.
Remote controls are the most common items that hotel guests lose among the bed sheets. With nearly 2000 found per year, if laid lengthways that’s enough to reach 40 metres beyond the world’s tallest hotel, the JW Marriott Marquis in Dubai, which stands at 355 metres.

Children’s cuddly toys or comforters were the second most likely item to be found in sheets returned to laundries for cleaning with items of clothing, keys and bank cards following closely behind.

And despite claims that many of us are addicted to our smartphones and tablets, plenty of hotel guests manage to be parted from them long enough to lose them within the bed sheets. At one CLEAN laundry as many as five missing mobile phones and tablets are found every month.

Other items found during the year included a set of dentures and a finger puppet.

Perhaps unsurprisingly, the number of items recovered from dirty sheets increases during the summer months when hotels are at their busiest while there are also peaks of more intimate play things around Valentine’s Day and Christmas.

All objects found by laundry staff are recorded and attempts are made to return them to their rightful owners.

In many cases CLEAN managed to track down owners through the hotels they work with, but when it came to reuniting the police with their laptop, the laundry let the professionals do the hard work. Police officers had already located the laptop through its tracking device and arrived at the laundry just as it was recovered.

Parents whose children were reunited with lost comforters and toys were the most grateful, sending thank you notes and even boxes of chocolates to staff who had gone the extra mile to return the much-loved items to their little ones.

Jason Miller, chief executive of CLEAN said: “Our laundries deliver five million linen items to our customers each week, so with so many of our sheets covering beds at hotels across the country, its unsurprising that we get the odd foreign object or two when they are returned for laundering. What was surprising was the nature and expense of some of the items. Fortunately for hotels and guests, our efficient systems allow us to easily track where the items have come from so they can be reunited with their owners.”

Most commonly-found objects recovered from hotel bedsheets:

  • Remote controls
  • Child’s cuddly toy or comforter
  • Clothes
  • Bank cards
  • Keys
  • Food

The strangest objects recovered from hotel bedsheets:

  • Oil radiator
  • Side of salmon
  • Police chief’s laptop computer
  • Dentures
  • Finger puppet

ENDS
About CLEAN

CLEAN is a UK market leader and one of the principal operators in the commercial B2B laundry sector with seven well-invested laundry production facilities. Collectively, they maximise CLEAN’s ability to deliver continuity of service and minimise risk in the supply management processes.

CLEAN prides itself in offering a high-quality product range and customer-focused service to its portfolio of more than 5,500 businesses, ranging from independently-run organisations to leading global brands. The award-winning laundry provider’s growing product and service range continues to lead the way in commercial linen, laundry and workwear innovation.

The addition of a world-class laundry to the CLEAN portfolio in 2017 supports the business in producing and delivering more than 130,000 workwear items and 5 million linen items to its customers each week.

CLEAN operates in both the linen and workwear rental markets, working with a wide range of businesses across the UK from the hotel, restaurant, catering, food manufacturing, engineering and pharmaceutical industries.

CLEAN laundry locations:

  • Banbury, Oxfordshire
  • Camberley, Surrey
  • Cheltenham, Gloucestershire
  • Nottingham, Nottinghamshire
  • Ross-on-Wye, Herefordshire
  • Slough, Berkshire
  • Yeovil, Somerset

CLEAN Head Office:

  • Maidenhead, Berkshire           

For further information about CLEAN and its services please visit www.cleanservices.co.uk.

For interviews, high-res images and all other media enquiries please contact:

Georgia Ward, Custard Communications
Email: georgia@custardcommunications.com
Tel: 01483 740747